About the Role
Astro Runner is currently seeking Dispatchers to oversee and develop our North American Operations. We are looking for candidates with experience in the Trucking Logistics Industry. The ideal candidate should be a self-motivated and independent individual. This is an in-person position based at our headquarters office. Join our team today and contribute to our continued success!
Requirements
• Experience using Excel and Microsoft Office is a must.
• Ability to work independently as well as collaboratively within a team.
• Exceptional organizational skills with a strong attention to detail.
• Possess a strong work ethic.
• Effective communication skills, both verbal and written.
• Self-motivated, ambitious, and driven to achieve results.
Successful Candidates Will Possess The Following Qualifications:
• Strong written and email communication skills.
• Intermediate level of computer literacy.
• Experience using digital tracking systems with a keen eye for detail.
• Availability to work afternoon, night, and weekend shifts as needed. The Essential Duties & Responsibilities For This Position Include:
• Communicating customer expectations to drivers effectively.
• Monitoring delivery activity, ensuring productivity, and providing ETA updates to customers. Responding to tracing inquiries.
• Planning and organizing delivery activities, including pickup and delivery numbers, appointment times, and efficient routing.
• Accurate data entry for customer orders and dispatch updates.
• Maintaining a professional and respectful approach in all interactions with drivers and customers.
• Updating driver hours as required.
• Collaborating with the team to ensure fair and reasonable dispatch practices.
• Possessing knowledge of West Texas Oil Field Geography.
• Occasionally working on weekends.
• Timely management of internal and external emails, ensuring responses and updates are provided promptly.
• Coordinating driver schedules, including start times and logging hours, to meet customer requirements and business volumes.
• Ensuring trucks are loaded correctly with scheduled contents and providing drivers with relevant documentation, customer information, directions, and special instructions.
• Providing necessary updates to customers regarding their shipments.
• Utilizing GPS tracking systems to track shipments.
• Inputting and updating load information into the Transportation Management System (TMS). EXPERIENCE: The ideal candidate must have 2-5 years of transportation/logistics experience.
About the Company
Astro Runner is a dynamic and forward-thinking transportation company that specializes in hotshot, heavy haul, long haul, and bobtail services. We pride ourselves on our dedication towards our employees, customers, and owner operators.